FAQ
Based on current processing times, please allow up to 2 business days for your tracking information to be updated and available. You will receive an email with tracking information as soon as your order ships from our warehouse.
You can also track your order by entering your email address and order number on our Track Order page. Thank you for your patience!
You can also track your order by entering your email address and order number on our Track Order page. Thank you for your patience!
If you have an account, you can view your orders and tracking information on the My Account page.
We're so sorry, we're not able to change or cancel orders after they are placed, they process too quickly..but we bet you'll love it when you see it. ;)
Of course! We have a few rules. To see what they are and our full instrustions, click here.
Beepboo is not responsible for any lost or stolen packages.If you've received your order and something's wrong with it we need to be notified within 5 day of receipt. If the item is defective, damaged or incorrect we'll need a photo when you contact us to help!
Here are the shipping times for each shipping method we offer:
- Overnight: next day delivery in the US
- Express: 1-3 business days in the US, and Canada
- Standard (Flat): 3-4 business days in the US, 6-10 days in Canada
If something arrives damaged, send a photo of the damaged goods to info@beepboo.com, then we'll gladly send a replacement at no cost to you.
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